Frequently Asked Questions & Answers
Have you received ANOTHER re-verification email from Amazon? If so, you’re not alone.
Thousands of accounts have been asked to re-verify their business information (again) and Amazon is choosing to stay vague and unclear about the process.
Let’s take a moment to talk about exactly WHAT Amazon is looking for in the re-verification process email. The initial request typically is information about your business, which includes your business address, legal entity information, and deposit method. The second item is information about your identity, which may require a government-issued photo ID. The third item is a bank account or credit card statement. And finally, if you’re an LLC, they may ask for incorporation papers, a business license, or even a vendor’s permit. As always, make sure that any document is clear and all the edges visible in the frame, while you can use an phone app, a scanner is ideal.
Your Amazon Seller Account is At Risk of Deactivation
In previous newsletters, we’ve talked about the importance of having all supporting documentation match all uploaded legal documents. When verifying, make sure that:
- Business address and name – should match bank documents
- National identification document – should match the individual’s name on the account (the legal entity)
But wait, there’s more! Our clients are suffering from the headaches of repeated requests for information, and it’s not always clear what should be uploaded. We’ve decided to put together a list of FAQ’s and answers regarding this process.
FAQ’s About Amazon’s Re-Verification Process
As this re-verification nightmare continues to develop and change, we will keep you updated with the most recent information, suggestions, and tips to help you keep your account healthy.
We hope that our FAQs have helped navigate the re-verification process. We understand that it’s time-consuming, somewhat confusing, irritating, and stress-inducing. If you’re amidst the journey and need assistance, reach out to our team for support and guidance along the way.